Most unfortunate iPod: acting up on the 1st day, service on the 2nd day

I received the new iPod on Monday. I was very excited then. I charged it for a while, then I connected it to my Mac to get the iPod update. After the update, the iPod told me to connect it to the AC adapter. I did so, but nothing happened. I put it there for hours, still nothing. I got very sad and disappointed. How could this happen? I hadn't listened to a song on it! I was so worried.
The next day I went to Causeway Bay to get repair service. First my father and I went to Apple's office. It was quite beautiful there. There was an iMac on the left, and a big white apple decoration on the wall. There were also some sofas. I was quite amazed because I had never seen an actual iMac before, and the apple decoration was quite interesting indeed. The woman there told us to get to another office to get repair, so we got there. That office was not good. It was small. There were not many people, but many of them were foreigners. We waited for a while, Then we could talk to a woman. I told her about the proplem, and she took my iPod to see. She told me that I should follow the iPod's direction and plug the iPod to the adapter. She did it herself, and suddenly the iPod worked again! I was very surprised. How come I tried many times at home but failed, and she only did it once and it works? :S Anyway I'm still happy that I can finally have an iPod to use, though I would love to know why it didn't work for me.
I got back home and filled the iPod. The first song I played on the iPod was "What I Want Is What I've Got" by Westlife. Then I played "Low" by Coldplay as the words on the back of my iPod are lyrics of this song. I am still very happy with the iPod. Next I will name the iPod. It is called "Candy Cheung's iPod", as suggested by iTunes. I hope I will get a really good name for my iPod.